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Terms & Conditions

Dmax Trading — please read carefully before using the platform.

1. Introduction

Welcome to Dmax Trading (“the Platform”). By registering, accessing, or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must discontinue use immediately.

2. Eligibility

  • You must be at least 18 years old.
  • You must provide accurate and complete registration details.
  • Dmax Trading reserves the right to verify user identity at any time (KYC).

3. Account Registration

  • Only one account per user is allowed.
  • Multiple or duplicate accounts will be suspended.
  • You are responsible for safeguarding your login credentials.

4. Services Provided

  • Dmax Trading offers a digital trading platform where users predict price movements (BUY/SELL) of financial assets.
  • The platform does not provide investment advice or guarantees of profit.

5. Risk Disclosure

  • Trading involves a high level of risk.
  • You may lose all your invested capital.
  • Trading outcomes are not guaranteed.
  • You are solely responsible for your trading decisions.

6. Deposits

  • Deposits can be made via approved payment methods (e.g., M-PESA, bank cards, or other supported channels).
  • Funds must originate from accounts owned by you.
  • Dmax Trading is not responsible for delays caused by payment providers.

7. Withdrawals

  • Withdrawal requests must be submitted through the Platform.
  • Identity verification may be required before processing withdrawals.
  • Withdrawals will be sent to the registered user’s payment account.
  • Processing time depends on system checks and third-party providers.
  • Suspicious activity may lead to delays or account review.

8. Bonuses & Promotions

  • Bonuses are subject to specific conditions and wagering requirements.
  • Abuse of promotions (e.g., multiple accounts, hedging, arbitrage) is prohibited.
  • Dmax Trading reserves the right to revoke bonuses or related profits.

9. Prohibited Activities

Users are strictly prohibited from:

  • Engaging in fraud or money laundering
  • Using bots, scripts, or automated trading systems without approval
  • Exploiting system errors or price delays
  • Attempting unauthorized system access

Violations may result in account suspension, termination, or fund restriction.

10. Market Data Disclaimer

  • Price feeds and charts are sourced from third-party providers.
  • Dmax Trading does not guarantee accuracy or uninterrupted availability.
  • Platform delays or technical errors may occur.

11. Trade Execution

  • All trades are final once confirmed.
  • Dmax Trading is not liable for losses due to:
    • Internet connectivity issues
    • Device failure
    • User mistakes

12. Fees & Charges

  • Dmax Trading may apply transaction or service fees where applicable.
  • Fees will be disclosed within the platform.

13. Limitation of Liability

  • Dmax Trading is not liable for any direct or indirect financial losses.
  • Users accept full responsibility for their use of the platform.

14. Account Suspension & Termination

  • Accounts may be suspended for violation of these Terms.
  • Funds may be withheld during investigations of suspicious activity.

15. Anti-Money Laundering (AML) & KYC

  • Users must comply with AML regulations.
  • Verification documents may be requested at any time.
  • Failure to comply may result in account restriction.

16. Privacy Policy

  • User information is handled according to our Privacy Policy.

17. Amendments

  • Dmax Trading reserves the right to modify these Terms at any time.
  • Continued use indicates acceptance of updated Terms.

18. Governing Law

  • These Terms shall be governed by the laws of the applicable jurisdiction where Dmax Trading operates.

19. Contact Information

For support or inquiries: support@dmaxtrading.com